Q & A

Q: Is your hair 100% cuticle aligned raw human hair?

A: Yes, our hair are100% cuticle aligned. 100% raw real human hair, top quality hair in hair market.

Q: Can I bleach your hair to light blonde color?

A: Yes, our hair can bleached to any color you like, including #613 and # 60. 

Pls take hair to salon to do the color or ask for professional suggestion from your stylist if you have no bleaching experience. 

Q: How's tangling and shedding?
A: Clytie hair is double wefted, no shedding at all; hair is 100% cuticle alinged, no tangling too.

Q: Can your hair take heat and can it revert back to orginal state after washing.
A: Yes, Our hair can take heat, but too many times of heat treatment will damage the hair quality and shorten liftspan.

Q: What kinds of payment method do you take?

A: we take paypal on website. we also take western union and moneygram off website. You can whatsapp us if you can't pay via paypal on website.

Q: When will you ship my order?
A: We usually have bundles instock. So we can ship out bundles within 1-2 days after you've finished payment (Weekends/Holidays might take longer).

Wigs ,i tips, ponytail, tape ins usually need 5-7 days to ship out.

Q: How long will it take to arrive?

A: We usually use fedex or dhl to ship. usually it will take 4-6 days on the shipping way.

 Q: Why did my payment fail?

A: We only take paypal as the payment method on website. Please contact us if you have any payment problem.

Q: Do you take dropshiping?

A: Yes, we take dropshipping. we will use your business name instead of ours. 

Pls change the shipping address to your client's address, and remark your business name in the order.